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All returns should be pre-authorized. To obtain an RMA, please contact our customer service team with your order number and the reason for the return, and we will gladly provide you with the relevant instructions.
Please allow up to 5 business days from the date we receive your package for us to process your credit or replacement. In case no item needs to be returned, your replacement will be processed within 2 business days.
Please note that shipping fees are non-refundable for unclaimed/refused/undeliverable packages. If you would like us to resend your order, you may be asked to pay an additional fee for shipping.
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